Terms and Conditions

Unfortunately there are always T&C’s but they are there to protect both you and ourselves. Quite simply they detail what we, RPM, are contracted to deliver to you and your obligation to us for the provision of these services.

Once we have discussed and agreed a schedule of services with you, we will provide you with an agreement for signature by both you and one of the principle partners of RPM.

Whilst each agreement will be specific to each individual, the following Standard Terms and Conditions will be included

Property Management Services – Terms and Conditions

AGREED SERVICES

RPM will carry out the work as scheduled on your agreement. RPM signature on the agreement guarantees their commitment to provide the services you have requested.

Records will be kept of all work undertaken – dates of visits, materials used etc. and a quarterly report will be forwarded to owners giving these details.

Your signature on the agreement guarantees your commitment to taking  services from RPM and to pay the fees as agreed at the time of signing.

PAYMENT

Payment is to be made –either

Annually – to be paid on the signing of the agreement

OR

Six Monthly – to be paid half at the signing of the agreement and the other half six months later.

OR

Quarterly – the first quarter to be paid  at the signing of the agreement and after that at regular three monthly intervals .

Our Payment Requests for Property Management services will be issued generally as follows

Payment is to be made by Bank Transfer into our Business Account.

Or by CASH in person to our office.

CONTINGENCY FUND

Owners will also be asked to deposit an agreed amount with RPM  as their ‘contingency fund’.

This is to cover the Costs of Materials to be used at their property.

And Payment of any ‘extra services’ requested in addition to those set out in the schedule (e.g. if requesting a clean before their first arrival of the season)

Also an Allowance for the payment of utility bills etc. (where requested)

A Quarterly Statement will be issued to owners detailing the costs that have been deducted from their contingency fund. If the fund is insufficient to meet costs owners will be requested to deposit additional funds to meet their needs.

EMERGENCY REPAIRS

If repairs are needed to your property following an emergency Call Out we will inform you of this. We will only complete work where we have agreed a cost limit with you and hold an amount in your Contingency Fund to cover these costs.

In other circumstances your property will be left secure until we have informed you of the work required and the estimated cost and received your agreement to proceed and the monies to cover the cost of repairs.

Your signature on the Agreement form signifies your acceptance of our offer of services, your acceptance of these Terms and Conditions and your agreement to pay the stated costs when requested.